The privacy of your personal data is very important to us! Therefore, the processing of personal data is of course carried out in accordance with the applicable European and national legal provisions. The following declaration provides an overview of what kind of data is collected, how this data is used and passed on, what security measures we take to protect your data and how you can obtain information about the information given to us.
The responsible person within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection provisions is:
Hotel Deichkrone GmbH Stefan Fröhlich Flüthörn 2a 26506 Norden Germany Tel.: +49 (0)4931 9731111 E-mail: sf(at)hotel-deichkrone.de Website: https://www.hotel-deichkrone.de
As a result of repeated incorrect calls: The reservation hotline is: +49 (0)4931 92828, please send reservation requests by mail to reservierung(at)hotel-deichkrone.de
We have appointed an external data protection officer. If you have any questions regarding data protection, please contact:
Hotelsicherer - Potsdamer Platz 1 - 10785 Berlin Ralph Griesz – E-Mail: datenschutz@hotelsicherer.de
We only process personal data of our users insofar as this is necessary for the provision of a functional website as well as our contents and services. The processing of personal data of our users is regularly only carried out with the consent of the user. However, an exception is made in cases where it is not possible to obtain prior consent for factual reasons and the processing of the data is permitted by legal regulations. You can of course revoke your declaration(s) of consent at any time with effect for the future. To do so, please contact the person responsible in accordance with Art. 1.
Insofar as we obtain the consent of the data subject for processing operations involving personal data, Art. 6 (1) a of the EU General Data Protection Regulation (GDPR) serves as the legal basis. When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) (b) GDPR serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures. Insofar as the processing of personal data is necessary for the fulfilment of a legal obligation to which our company is subject, Art. 6 (1) c GDPR serves as the legal basis. In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 (1) (d) GDPR serves as the legal basis. If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 (1) lit. f GDPR serves as the legal basis for the processing.
The personal data of the affected person will be deleted or blocked as soon as the purpose of the storage no longer applies. Beyond this, storage may take place if European or national legislators have provided for this in Union regulations, laws or other provisions to which the person responsible is subject. Data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need to continue storing the data for the conclusion or performance of a contract.
The data protection declaration is based on the terms used by the European legislator when adopting the EU General Data Protection Regulation (hereinafter: "GDPR"). The data protection declaration is intended to be easy to read and understand. To ensure this, the most important terms are explained below:
This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operator. An encrypted connection can be recognised by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.
With every merely informative use of the website, i.e. if you do not transmit any further information to us, we - or more precisely the website operator or page provider - automatically collect only the following data and information from the computer system of the calling computer each time the website is called up:
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session. The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. These purposes are also our legitimate interest in data processing according to Art. 6 para. 1 lit. f GDPR.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. Further storage is possible. In this case, the IP addresses are anonymised so that it is no longer possible to assign the calling client. Specifically, the IP addresses of the callers in the log files are anonymised with an 'x' after 7 days.
The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.
This website uses so-called cookies. Below you will find a list of cookies with a description of which ones are used. Cookies are small text files which, as soon as you visit a website, are sent to your browser by a web server and stored locally on your end device (PC, notebook, tablet, smartphone, etc.) and are stored on your computer and provide the user (i.e. us) with certain information. These cookies are used to make the website more customer-friendly and secure, and in particular to collect usage-related information, such as frequency of use and number of users of the pages, as well as behavioural patterns of page use. Furthermore, cookies do not cause any damage to the computer and do not contain any viruses. Each cookie contains a characteristic string of characters (known as a cookie ID), which enables the browser to be uniquely identified when the website is called up again. Cookies used:
Cookies remain stored even if the browser session is ended and can be accessed again when you visit the site again. However, cookies are stored on your computer and transmitted from it to our site. Therefore, you have full control over the use of cookies. If you do not wish any data to be collected via cookies, you can set your browser via the menu under "Settings" in such a way that you are informed about the setting of cookies or generally exclude the setting of cookies or can also delete cookies individually. However, please note that the functionality of this website may be limited if cookies are deactivated. As far as session cookies are concerned, they will be deleted automatically after leaving the website anyway.
We use the service of Google LLC (Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA) on our website to analyse the surfing behaviour of our users. The software sets a cookie on your computer.
If individual pages of our website are called up, the following data is stored:
The information generated by the cookie about the use of this website by users is usually transmitted to a Google server in the USA and stored there.
The legal basis for the processing of personal data is Art. 6 para. 1 p. 1 lit. a) GDPR.
On our behalf, Google will use this information for the purpose of evaluating your use of the website and compiling reports on website activity. By evaluating the data obtained, we are able to compile information about the use of the individual components of our website. This helps us to continuously improve our website and its user-friendliness.
The data is deleted as soon as it is no longer needed for our recording purposes. In our case, this is the case after 18 months.
The cookies used are stored on your computer and transmitted from it to our website. If you do not agree to the collection and analysis of usage data, you can prevent this by deactivating or restricting the use of cookies in your browser software. Cookies that have already been saved can be deleted at any time. However, in this case you may not be able to use all the functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link. The current link is: https://tools.google.com/dlpage/gaoptout?hl=de.
You have the option to revoke your consent to the processing of personal data at any time. If you contact us by e-mail, you can object to the storage of your personal data at any time. Regarding the revocation of consent/opposition to storage, we ask you to contact the person responsible according to § 1 via e-mail or post.
The responsible party is Google Ireland Ltd, Gordon House, 4 Barrow Street, Dublin, Ireland, Fax: +353 (1) 436 1001. For more information, please see the Terms of Use at https://marketingplatform.google.com/about/analytics/terms/de/, the Privacy Policy Overview at https://marketingplatform.google.com/intl/de/about/analytics/ and the Privacy Policy at https://policies.google.com/privacy.
This website uses Google Ads. Google Ads is an online advertising programme of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). Within the framework of Google Ads, we use so-called conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking (for cookies, see also Article 7). These cookies lose their validity after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the ad and was redirected to this page. Each Google Ads client receives a different cookie. The cookies cannot be tracked across Google Ads customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted in to conversion tracking. Clients learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they will not receive any information that personally identify users. If you do not wish to participate in the tracking, you can object to this use by easily deactivating the Google conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics.
The storage of "conversion cookies" is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.
You can find more information about Google Ads and Google Conversion Tracking in the privacy policy of Google: https://www.google.de/policies/privacy/. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.
On our website you have the possibility to subscribe to a free newsletter with which we would like to inform you about excursion tips and/or events in the area as well as our current, interesting offers. When you subscribe to the newsletter, the data from the input mask is transmitted to us. The contents are also named in the declaration of consent. For the registration to our newsletter we use the so-called double-opt-in procedure. This means that after your registration, we will send you an e-mail to the e-mail address you provided, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 48 hours, your information will be blocked and automatically deleted after 90 days. In general, we save your IP address and the time of registration and confirmation. The purpose of this procedure is to be able to prove your registration and, if necessary, to help clarify any possible misuse of your personal data by third parties. Only your e-mail address is required for sending the newsletter. The provision of further data such as title, surname and first name is voluntary and will be used by us to address you personally.
The legal basis for the processing of data after registration for the newsletter by the user is Art. 7 (3) UWG if consent has been given.
The collection of the user's email address serves to deliver the newsletter. The collection of other personal data during the registration process serves to prevent misuse of the services or the e-mail address used.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. The information you provide when registering for the newsletter will therefore be stored for as long as the subscription to the newsletter is active. The other personal data collected during the registration process is usually deleted after a period of seven days.
You can cancel the receipt of our newsletter at any time and thus revoke your consent by clicking on the "unsubscribe here" button in the last line of our newsletter or alternatively by sending us an e-mail. This also enables you to revoke your consent to the storage of the personal data collected during the registration process.
If you would like to use our online booking tool to enquire or reserve hotel rooms, it is necessary for the conclusion of the contract that you provide your personal data, which we require for the processing of your enquiry or reservation. Mandatory data required for the processing of contracts are marked separately, other data are voluntary. The data is entered into an input mask and transmitted to our service provider and stored. The following data is collected during the booking process:
Data will only be passed on to third parties if this is necessary for the purpose of processing the contract or for billing purposes or for collecting the fee, or if you have expressly consented to this. In this respect, we only pass on the data required in each case. These data recipients are, for example:
The legal basis for the processing of your data is Art. 6 para. 1 p. 1 lit. b) GDPR. With regard to the other data provided voluntarily, the legal basis for the processing of the data is Art. 6 para. 1 p. 1 lit. a) GDPR.
The mandatory data collected is required for the fulfilment of the contract with the user (for the purpose of offering, concluding and/or confirming the content of the contract). We therefore use the data to answer your enquiries, to process your booking and for the purpose of technical administration of the websites. The voluntary information is provided to prevent misuse and, if necessary, to investigate criminal offences. We may also process the data you provide to inform you about other interesting products from our portfolio or to send you emails with travel, location or other information.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. Due to commercial and tax law requirements, we are obliged to store your address, payment and order data for a period of ten years after the execution of the contract. With regard to the other data provided voluntarily, we will delete the data upon expiry of three years after execution of the contract, unless a further agreement on the use of data is concluded with the user.
If the data is required for the performance of a contract or for the implementation of pre-contractual measures, early deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion. Otherwise, you are free to have the personal data you provided during registration completely deleted from the controller's database. Upon request, the controller will provide you at any time with information about which personal data is stored about you. Furthermore, the data controller will correct or delete personal data at the request or notice of the affected person, provided that there are no legal obligations to retain such data. You can write to the data controller or the data protection officer in accordance with Art. 1 or Art. 2 at any time by e-mail or post and ask for the data to be deleted/changed.
Web widgets from HolidayCheck AG Bahnweg 8 CH-8598 Bottighofen Switzerland are integrated into our website. Web widgets are small programmes that are integrated into the website and display information from other websites.
The content displayed on our website (ratings/recommendation rate) is always retrieved from the HolidayCheck servers. For this to work technically, data must be exchanged between the two servers involved. This includes the date and time of the visit; the page from which the query is made; the internet protocol address (IP address) used, browser type and version, device type, operating system and similar technical information.
The legal basis is our legitimate interest pursuant to Art. 6 (1) f) GDPR. By providing this service, we deliver up-to-date and accurate content on our homepage. The processed data only serve to provide the content or the transmission of data that you provide when you submit a rating directly on our website. They are not processed in any other way, in particular not to analyse user behaviour.
We do not store the above data as part of this processing. In order to be able to design the widgets, Holiday Check uses Google Fonts. For this purpose, your IP address is transferred to the Google servers in the USA. The legal basis is our legitimate interest pursuant to Art. 6 (1) f) GDPR. By using the fonts, Holiday Check ensures the consistent rendering of the widgets. Information on data processing by HolidayCheck AG can be found in the data protection declaration on the website www.holidaycheck.de/datenschutz.
Currently, in order to optimise data security, we deliberately refrain from using unsafe or safe but inappropriate social media plugins to Facebook, Flickr, Instagram or similar sites and only link to our presence there. This website therefore only contains links to external sites. We are responsible for the content of our website and our own posts on our SocialMedia accounts. We have no influence on the further content of the websites of the external links and are therefore not responsible for them, in particular we do not adopt their content as our own. If you are directed to an external page, the data protection declaration provided there applies. If you notice illegal activities or content on this site, you are welcome to inform us. In this case, we will check the content and react correspondingly (according to the so-called notice-and-take-down procedure).
Our website contains a contact form that can be used to contact us electronically. If you use this option, the data entered in the input mask will be transmitted to us and stored. These data are:
Furthermore, the following data is stored at the time the message is sent:
For the processing of the data, your consent is obtained during the submission process and reference is made to this privacy policy. Alternatively, it is possible to contact us via the e-mail address provided. In this case, the personal data transmitted with the e-mail will be stored. Insofar as this involves information on communication channels (e.g. e-mail address, telephone number), you also agree that we may contact you via this communication channel in order to answer your request. In this context, the data will not be passed on to unauthorised third parties. The data will be used exclusively for processing the conversation.
The legal basis for the processing of data is Article 6 (1) sentence a) of the GDPR if the user has given his or her consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 p. 1 lit. f) GDPR. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1S. 1 lit. b) GDPR.
The processing of the personal data from the input mask serves us solely to process the contact. We will, of course, use the data from your e-mail enquiries exclusively for the purpose for which you provided them when contacting us. In the case of contacting us by e-mail, we also have the necessary legitimate interest in processing the data. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified. The additional personal data collected during the sending process will be deleted after a period of 180 days at the latest, unless a further agreement on the use of data is concluded with the user.
You have the option to revoke your consent to the processing of personal data at any time. If you contact us by e-mail, you can object to the storage of your personal data at any time. We expressly point out that in such a case the conversation cannot be continued. Regarding the revocation of consent/opposition to storage, we ask you to contact the person responsible or the data protection officer in accordance with Art. 1 or Art. 2 via e-mail or by post. All personal data stored in the course of contacting us will be deleted in this case.
If you contact us by e-mail, telephone or fax, your enquiry including all personal data resulting from it (name, enquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.
The processing of this data is based on Art. 6 (1) (b) of the GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 (1) (a) GDPR) and/or on our legitimate interests (Art. 6 (1) (f) GDPR), as we have a legitimate interest in the effective processing of requests addressed to us.
The data you send us via contact requests will remain with us until you ask us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular legal retention periods - remain unaffected.
If your personal data is processed by us, you are a data subject within the meaning of the GDPR and you have the following rights towards the controller:
1. Right to Information: You may request confirmation from the controller as to whether personal data concerning you is being processed by us. If such processing is taking place, you may at any time request from the controller free information about the personal data stored about you and about the following information:
You have the right to request information on whether the personal data relating to you is transferred to a third country or to an international organisation. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.
2. Right to Rectification: You have the right to obtain from the controller the rectification and/or completion without undue delay of any personal data processed relating to you which is inaccurate or incomplete.
3. Right to Restriction of Processing: Subject to the following conditions, you may request the controller to immediately restrict the processing of personal data relating to you:
Where the processing of personal data related to you has been restricted, such data may be processed, with the exception of storage, only with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of substantial public interest of the Union or a Member State. If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
4. Right to Erasure
a. Obligation to Erase: You may request the controller to erase the personal data relating to you without undue delay if one of the following reasons applies:
b. Information to Third Parties: If the controller has made public the personal data relating to you and is obliged to erase it according to Article 17(1) of the GDPR, he or she shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers who process the personal data that you, as the affected person, have requested from them the erasure of all links to, or copies or replications of, that personal data.
c. Exceptions: The right to erasure does not exist insofar as the processing is necessary
5. Right to Notification: If you have exercised the right to rectification, erasure or restriction of processing, the controller is obliged to notify all recipients to whom the personal data relating to you has been disclosed of this rectification, erasure or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed of these recipients by the controller.
6. Right to Data Portability: You have the right to receive the personal data relating to you that you have provided to the controller in a structured, commonly used and machine-readable format. You also have the right to transfer this data to another controller without hindrance from the controller to whom the personal data has been provided, insofar as
In exercising this right, you also have the right to have the personal data relating to you transferred directly from one controller to another controller, insofar as this is technically feasible. This must not affect the freedoms and rights of other persons. The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. In order to assert the right to data portability, the affected person may contact the controller at any time.
7. Right to Object: You have the right to object at any time, on grounds based on your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6(1)(e) or (f) of the GDPR. The controller shall no longer process the personal data relating to you unless he or she can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims. If personal data relating to you is processed for the purposes of direct marketing, you have the right to object at any time to the processing of personal data relating to you for the purposes of such marketing. If you object to the processing for direct marketing purposes, the personal data relating to you will no longer be processed for these purposes. Notwithstanding Directive 2002/58/EC, you may exercise your right to object in relation to the use of information society services by means of automated procedures using technical specifications. To exercise the right to object, the affected person may contact the controller directly.
8. Right to Revoke the Declaration of Consent under Data Protection Law: You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. You can contact the controller for this purpose.
9. Automated Decision in Individual Cases: You have the right to be free from any decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision
However, these decisions may not be based on special categories of personal data according to Article 9(1) of the GDPR, unless Article 9(2)(a) or (g) of the GDPR applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests. With regard to the cases mentioned in 1) and 3), the controller shall take reasonable steps to safeguard the rights and freedoms as well as your legitimate interests, which include at least the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision. If the affected person wishes to exercise rights concerning automated decisions, he or she may, at any time, contact the controller.
10. Right to Complaint to a Supervisory Authority: However, these decisions may not be based on special categories of personal data according to Article 9(1) of the GDPR, unless Article 9(2)(a) or (g) of the GDPR applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests. With regard to the cases mentioned in 1) and 3), the controller shall take reasonable steps to safeguard the rights and freedoms as well as your legitimate interests, which include at least the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision. If the affected person wishes to exercise rights concerning automated decisions, he or she may, at any time, contact the controller.
We reserve the right to change our privacy practices and this policy to comply with changes in relevant laws or regulations or to better meet your needs. Possible changes to our privacy practices will be posted here accordingly. Please check the current version date of the privacy policy.
Vers. 20230102/DK