The privacy of your personal data is very important to us! Therefore, the processing of personal data is of course carried out in accordance with the applicable European and national legal provisions. This following privacy policy of the Hotel Deichkrone provides an overview of what kind of data is collected, how this data is used and passed on, what security measures we take to protect your data and how you can obtain information about the information given to us.
The responsible person within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection provisions is:
Hotel Deichkrone GmbH
Stefan Fröhlich
Flüthörn 2a
26506 Norden
Germany
Phone: +49 (0)4931 9731111
E-mail: sf(at)hotel-deichkrone.de
Website: hotel-deichkrone.de/en/
Due to repeated incorrect calls: The reservation hotline is:+49 (0)4931 9282828, please send reservation enquiries by e-mail to reservierung(at)hotel-deichkrone.de
We have appointed an external data protection officer.
If you have any questions regarding data protection, please contact:
Hotelsicherer - Potsdamer Platz 1 - 10785 Berlin
Ralph Griesz – E-Mail: datenschutz@hotelsicherer.de
We only process personal data of our users insofar as this is necessary for the provision of a functional website as well as our contents and services. The processing of our users' personal data only takes place regularly with the users' consent. However, an exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.
You can of course revoke your declaration(s) of consent at any time with effect for the future. To do so, please contact the controller in accordance with Art. 1.
Insofar as we obtain the consent of the affected person for the processing of personal data, Art. 6 para. 1 a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis.
When processing personal data that is necessary for the fulfilment of a contract to which the affected person is a party, Art. 6 para. 1 b) GDPR serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.
Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 c) GDPR serves as the legal basis. In the event that vital interests of the affected person or another natural person require the processing of personal data, Art. 6 para. 1 d) GDPR serves as the legal basis.
If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the affected person do not outweigh the first-mentioned interest, Art. 6 para. 1 f) GDPR serves as the legal basis for the processing.
The personal data of the affected person will be deleted or blocked as soon as the purpose of storage no longer applies. Beyond this, storage may take place if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or erased if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.
The privacy policy of the Hotel Deichkrone is based on the terms used by the European legislator when adopting the EU General Data Protection Regulation (hereinafter: ‘GDPR’). The privacy policy of the Hotel Deichkrone should be easy to read and understand. To ensure this, the most important terms are explained below:
Any information relating to an identified or identifiable natural person (hereinafter: "affected person"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Any identified or identifiable natural person whose personal data are processed by the controller.
Any operation or set of operations which is performed on personal data, whether or not by automatic means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Any form of automated processing of personal data which consists of using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
The processing of personal data in such a manner that the personal data can no longer be attributed to a specific affected person without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
Natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for under Union or Member State law.
Natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
Legal or Natural person, public authority, agency or other body to whom personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the context of a specific investigation mandate under Union or Member State law shall not be considered as recipients.
Public authority, natural or legal person, agency or body other than the affected person, controller, processor and persons authorised to process the personal data under the direct authority of the controller or processor.
Any freely given specific, informed and unambiguous indication of the affected person's wishes by a statement or other unequivocal affirmative act by which the affected person signifies agreement to the processing of personal data relating to him or her.
This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operator. You recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.
With every merely informative use of the website, i.e. if you do not transmit any further information to us, we - or more precisely the website operator or page provider - automatically collect only the following data and information from the computer system of the accessing computer each time the website is accessed:
The data will be stored as ‘server log files’. This data is not stored together with other personal data of the user.
i.e. for the temporary storage of log files is Art. 6 para. 1 f) GDPR.
Temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session. The data is stored in log files to ensure the functionality of the website. In addition, we use the data to optimise the website and to ensure the security of our information technology systems. The data is not analysed for marketing purposes in this context. These purposes also constitute our legitimate interest in data processing in accordance with Art. 6 para. 1 f) GDPR.
The data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected. Further storage is possible. In this case, the IP addresses are anonymised so that it is no longer possible to identify the calling client. Specifically, the IP addresses of the callers in the log files are anonymised with an 'x' after 7 days.
The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, the user has no option to object.
This website uses so-called cookies.
Below you will find a list of cookies with a description of which ones are used.
Cookies are small text files that are sent from web server to your browser as soon as you visit a website and stored locally on your end device (PC, notebook, tablet, smartphone, etc.) and placed on your computer to provide the user (i.e. us) with certain information. Cookies are used to make the website more customer-friendly and secure, in particular to collect usage-related information, such as frequency of use and number of users of the pages and behaviour patterns of page use. Furthermore, cookies do not cause any damage to the computer and do not contain viruses. This cookie contains a characteristic character string (so-called cookie ID) that enables the browser to be uniquely identified when the website is called up again.
Cookies used:
Cookies remain stored even if the browser session is ended and can be accessed again when you visit the site again. However, cookies are stored on your computer and transmitted from it to our site. Therefore, you also have full control over the use of cookies. If you do not wish data to be collected via cookies, you can set your browser via the menu under "Settings" so that you are informed about the setting of cookies or generally exclude the setting of cookies or can also delete cookies individually. However, please note that deactivating cookies may limit the functionality of this website. As far as session cookies are concerned, these will be automatically deleted after leaving the website anyway.
On our website, you can subscribe to a free newsletter with which we would like to inform you about excursion tips and/or events in the area as well as our current, interesting offers. When you register for the newsletter, the data from the input mask is transmitted to us. The contents are also named in the declaration of consent. We use the so-called double opt-in procedure to subscribe to our newsletter.
This means that after your registration, we will send you an e-mail to the e-mail address you have provided in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 48 hours, your information will be blocked and automatically deleted after 90 days. Otherwise, we generally store your IP address and the time of registration and confirmation. The purpose of this procedure is to be able to prove your registration and, if necessary, to help clarify any possible misuse of your personal data by third parties.
Mandatory information for sending the newsletter is only your e-mail address. The provision of other data such as title, surname and first name is voluntary and will be used by us to address you personally.
The legal basis for the processing of data after registration for the newsletter by the user is Art. 7 para. 3 Unfair Competition Act (UWG) if consent has been given.
The purpose of collecting the user's email address is to deliver the newsletter. The collection of other personal data during the registration process serves to prevent misuse of the services or the e-mail address used.
The data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected. The information you provide when registering for the newsletter will therefore be stored for as long as the subscription to the newsletter is active. The other personal data collected during the registration process is generally deleted after a period of seven days.
You can cancel the receipt of our newsletter at any time and thus revoke your consent by clicking on the "unsubscribe here" field in the last line of our newsletter or alternatively by sending us an e-mail. This also enables you to withdraw your consent to the storage of the personal data collected during the registration process.
If you would like to use our online booking tool to enquire or reserve hotel rooms, it is necessary for the conclusion of the contract that you provide your personal data, which we need to process your enquiry or reservation. Mandatory information required for the processing of contracts is marked separately, further information is voluntary. The data is entered into an input mask and transmitted to our service provider and stored. The following data is collected as part of the booking process:
Data will only be passed on to third parties if this is necessary for the purpose of processing the contract or for billing purposes or to collect payment or if you have expressly consented to this. In this respect, we only pass on the data required in each case. These data recipients are, for example:
The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 b) GDPR. With regard to the other data provided voluntarily, the legal basis for the processing of the data is Art. 6 para. 1 sentence 1 a) GDPR.
The mandatory data collected is required to fulfil the contract with the user (for the purpose of offering, concluding and/or confirming the content of the contract). We therefore use the data to answer your enquiries, to process your booking and for the purpose of technical administration of the websites. The voluntary information is provided to prevent misuse and, if necessary, to investigate criminal offences. We may also process the data you provide to inform you about other interesting products from our portfolio or to send you emails with travel, location or other information.
The data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected. Due to commercial and tax law requirements, we are obliged to store your address, payment and order data for a period of ten years after the fulfilment of the contract. With regard to the other data provided voluntarily, we will delete the data three years after fulfilment of the contract, unless a further agreement on the use of data is concluded with the user.
If the data is required for the fulfiment of a contract or for the implementation of pre-contractual measures, early deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion. Otherwise, you are free to have the personal data provided during registration completely deleted from the controller's database. Upon request, the controller will provide you at any time with information about which of your personal data is stored. Furthermore, the controller shall correct or delete personal data at the request or notice of the affected person, provided that this does not conflict with any legal obligations to retain data. You can write to the controller or the data protection officer in accordance with Art. 1 or Art. 2 at any time by e-mail or post and request the deletion/amendment of the data.
Web widgets from HolidayCheck AG Bahnweg 8 CH-8598 Bottighofen Switzerland are integrated on our website. Web widgets are small programmes that are integrated into the website and display information from other websites.
The content displayed on our website (ratings/recommendation rate) is always retrieved from the HolidayCheck servers. For this to work technically, data must be exchanged between the two servers involved. This includes the date and time of the visit; the page from which the query is made; the internet protocol address (IP address) used, browser type and version, device type, operating system and similar technical information.
The legal basis is our legitimate interest pursuant to Art. 6 para. 1 f) GDPR. By providing this service, we deliver up-to-date and accurate content on our website. The processed data only serves to provide the content or the transmission of data that you provide when you submit a rating directly on our website. They are not processed in any other way, in particular not to analyse user behaviour.
We do not store the above data as part of this processing. Holiday Check uses Google Fonts to design the widgets. For this purpose, your IP address is transmitted to the Google servers in the USA. The legal basis is our legitimate interest in accordance with Art. 6 para. 1 f) GDPR. By using the fonts, Holiday Check ensures the consistent display of the widgets. Information on data processing by HolidayCheck AG can be found in the privacy policy at https://www.holidaycheck.de/datenschutz?lang=en.
Currently, in order to optimise data security, we deliberately refrain from using insecure or secure but inappropriate social media plugins for Facebook, Flickr, Instagram or similar sites and only link to our presence there. This website therefore only contains links to external sites. We are responsible for the content of our website and our own posts on our social media accounts.
We have no influence on the further content of the websites of the external links and are therefore not responsible for them, in particular we do not adopt their content as our own. If you are directed to an external page, the privacy policy provided there applies. If you notice illegal activities or content on this site, you are welcome to notify us. In this case, we will check the content and react accordingly (following the so-called notice-and-take-down procedure).
Our website contains a contact form that can be used to contact us electronically. If you use this option, the data entered in the input mask will be transmitted to us and stored. These data are:
Furthermore, the following data is stored when the message is sent:
For the processing of the data, your consent is obtained during the sending process and reference is made to this privacy policy of Hotel Deichkrone. Alternatively, you can contact us via the e-mail address provided. In this case, the personal data transmitted with the e-mail will be stored. Insofar as this involves information on communication channels (e.g. e-mail address, telephone number), you also consent to us contacting you via this communication channel in order to answer your request. No data will be passed on to unauthorised third parties in this context. The data will be used exclusively for processing the conversation.
The legal basis for the processing of data is Art. 6 para. 1 sentence 1 a) GDPR if the user has given consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 sentence 1 f) GDPR. If the e-mail contact aims to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1 sentence 1 b) GDPR.
The processing of the personal data from the input mask serves us solely to process the contact. We will of course only use the data from your e-mail enquiry for the purpose for which you provide it to us when contacting us. If you contact us by e-mail, we also have the necessary legitimate interest in processing the data in order to reply. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
The data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified. The additional personal data collected during the sending process will be deleted after a period of 180 days at the latest, unless a further agreement on the use of data is concluded with the user.
You have the option to revoke your consent to the processing of personal data at any time. If you contact us by e-mail, you can object to the storage of your personal data at any time. We expressly point out that in such a case the conversation cannot be continued. Regarding the revocation of consent/objection to storage, we ask you to contact the controller or the data protection officer in accordance with Art. 1 or Art. 2 by e-mail or post. All personal data stored in the course of contacting us will be deleted in this case.
If you contact us by e-mail, telephone or fax, your enquiry including all personal data (name, enquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.
This data data is processed on the basis of Art. 6 para. 1 b) GDPR if your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 para. 1 a) GDPR) and/or on our legitimate interests (Art. 6 para. 1 f) GDPR), as we have a legitimate interest in the effective processing of the enquiries addressed to us.
The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular legal retention periods - remain unaffected.
We use the service of Google LLC (Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA) on our website to analyse the surfing behaviour of our users. The software places a cookie on your computer.
If individual pages of our website are called up, the following data is stored:
The information generated by the cookie about the use of this website by users is generally transmitted to a Google server in the USA and stored there.
The legal basis for the processing of personal data is Art. 6 para. 1 sentence 1 a) GDPR.
On our behalf, Google will use this information to analyse your use of the website and to compile reports on website activity. By analysing the data obtained, we are able to compile information about the use of the individual components of our website. This helps us to constantly improve our website and its user-friendliness.
The data is deleted as soon as it is no longer required for our recording purposes. In our case, this is the case after 18 months.
The cookies used are stored on your computer and transmitted from it to our website. If you do not agree to the collection and analysis of usage data, you can prevent this by setting your browser software accordingly by deactivating or restricting the use of cookies. Cookies that have already been saved can be deleted at any time. However, in this case you may not be able to use all the functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: Deactivate Google Analytics.
You have the option to withdraw your consent to the processing of personal data at any time. If you contact us by e-mail, you can object to the storage of your personal data at any time. Regarding the revocation of consent/objection to storage, we ask you to contact the controller according to Art. 1 by e-mail or post.
The controller is Google Ireland Ltd, Gordon House, 4 Barrow Street, Dublin, Ireland, Fax: +353 (1) 436 1001. For more information, please see the Terms of Use at https://marketingplatform.google.com/about/analytics/terms/us/, the Privacy Policy Overview at https://marketingplatform.google.com/intl/us/about/analytics/ and the Privacy Policy at https://policies.google.com/privacy?hl=en.
This website uses Google Ads. Google Ads is an online advertising programme of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). As part of Google Ads, we use the so-called conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking (for cookies, see also Art. 7). These cookies lose their validity after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the ad and was redirected to this page.
Each Google Ads customer receives a different cookie. The cookies cannot be tracked via Google Ads customers' websites. The information collected using the conversion cookie is used to generate conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not wish to participate in tracking, you can object to this use by easily deactivating the Google conversion tracking cookie via your Internet browser under user settings. You will then not be included in the conversion tracking statistics.
The storage of "conversion cookies" is based on Art. 6 para. 1 f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.
You can find more information about Google Ads and Google Conversion Tracking in Google's privacy policy: https://policies.google.com/privacy?hl=en.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be restricted.
If your personal data is processed by us, you are an affected person within the meaning of the GDPR and you have the following rights towards the controller:
You can request confirmation from the controller as to whether personal data concerning you is being processed by us. If such processing is taking place, you can request information free of charge from the controller at any time about the personal data stored about you and about the following information:
You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.
You have the right to obtain from the controller without undue delay the rectification and/or completion of inaccurate or incomplete personal data concerning you.
Under the following conditions, you may request the controller to immediately restrict the processing of your personal data:
If the processing of personal data concerning you has been restricted, this data - apart from its storage - may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
You can request the controller to erase the personal data concerning you without undue delay where one of the following reasons applies:
If the controller has made public the personal data concerning you and is obliged to erase it pursuant to Art. 17 para. 1 GDPR, he/she shall take appropriate measures, including technical measures, having regard to the available technology and the implementation costs, to inform data controllers who process the personal data that you, as the affected person, have requested them to erase all links to or copies or replications of this personal data.
The right to erasure does not exist if the processing is necessary
If you have exercised your right to rectification, erasure or restriction of processing against the controller, he/she is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification, erasure or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed of these recipients by the controller.
You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided, where
In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another, where technically feasible. This must not adversely affect the freedoms and rights of other persons.
The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. In order to assert the right to data portability, the affected person may contact the controller at any time.
You have the right to object at any time, on grounds relating to your particular situation, to processing of personal data concerning you which is based on Art. 6 para. 1 e) or f) GDPR.
The controller will no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the assertion, exercise or defence legal claims.
If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such marketing. If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
Notwithstanding Directive 2002/58/EC, you may exercise your right to object in relation to the use of information society services by automated means using technical specifications. To exercise the right to object, the affected person may contact the controller directly.
You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. You can contact the controller for this purpose.
You have the right of not being subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision
However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 a) or g) GDPR applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests. With regard to the cases referred to in 1) and 3), the controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his/her point of view and to contest the decision. If the affected person wishes to assert rights relating to automated decisions, he/she may contact the controller at any time.
As a affected person, you have the right to lodge a complaint with a supervisory authority in case of infringements of the GDPR. This applies in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.
We reserve the right to change our privacy practices and this policy to comply with changes in relevant laws or regulations or to better meet your needs. Possible changes to our privacy practices will be announced here accordingly. Please note the current version date of the Hotel Deichkrone privacy policy.
Vers. 20230102/DK